Cancer patients at Royal Devon and Exeter NHS Foundation Trust can be reassured that they are benefitting from improving care, according to new analysis released by Macmillan Cancer Support, based on research commissioned by NHS England.1
The hospital came seventh in the ‘most-improved’ league table measuring patient experience across England.
The league table compares the performance of hospitals across England based on measures of cancer patients’ experiences while being treated in hospital such as: whether their diagnosis and treatment options were explained clearly to them; whether they felt supported in their care; and whether they felt they were treated with respect. Macmillan believes patient experience is as vital as treatment to a cancer patient’s quality of life.
David Crosby, General Manager for Macmillan Cancer Support in Central and South West England says, “We congratulate Royal Devon and Exeter NHS Foundation Trust for being rated by its patients as one of the most improved Trusts in the country and the work they have done to achieve this. We know that the support and care people receive is as important as their actual treatment, and can make all the difference between coping with cancer and finding it a real struggle. For example, being told about financial help that is available, or being provided with high quality information about their cancer and its treatment.”
Patient experience matters – hospitals should offer high standards of support as well as medical treatment. Good patient care can help patients deal better with not only managing their own condition once out of hospital but also the emotional impact of cancer, and building confidence to return to work.
Today Macmillan also launches a new report, Improving care for people with cancer which includes a number of recommendations for putting cancer patient experience at the heart of the new NHS.
If you would like support on what you can expect going through your treatment, or for support coping with cancer, call 0808 808 00 00 or visit www.macmillan.org.uk