Hot on the heels of earning recognition in the Express & Echo Business Awards, an Exeter-based IT support company has invested in enhancing its services and expanding its workforce by 20 per cent.
Bluegrass Computer Services was founded in 2004 by David Thomas, who spotted a gap in the market for a high-quality IT computer support after becoming dissatisfied with the service offered by other support companies whilst running his own project management consultancy. The business has grown rapidly, doubling its turnover and growing its client base to include a range of businesses across the South West, including Bovey Castle hotel, Everys Solicitors and Devon Air Ambulance.
Due to the success of the business, the board of directors decided to upgrade the company’s software and hardware systems, enhancing the speed and efficiency of services on offer. The company also plans to hire three new members of staff over the next few months, with further plans to more than triple its workforce by the end of 2018.
It comes after Bluegrass were finalists in the Family Business, Small Business and Employer of the Year categories at the 2014 Express & Echo Business Awards at Sandy Park.
David said: “Over the past 10 years we have worked hard to ensure our clients receive the best service possible, hiring trained managers and Microsoft accredited engineers to ensure we are able to manage and repair a company’s IT facilities with little or no disruption to the client.
“The latest investment in both our technology and staff is another positive development for the company, and we are confident we are going to achieve our target of increasing the company’s turnover by 25 per cent during 2015.”
To gain the funding needed for the new equipment, David approached long-term banking partner Lloyds Bank Commercial Banking, which provided the company with a five-figure loan through the Enterprise Finance Guarantee scheme. Since the launch of the initiative the bank has provided more than 6,000 EFG loans to SMEs across the country, who may have lacked the security or proven track record to apply for a traditional business loan.
David added: “We have banked with Lloyds Bank Commercial Banking since the company was founded, and the ongoing support from our local relationship team has been an integral part of the company’s growth and development.”
David Churchill, relationship manager for Lloyds Bank Commercial Banking, said: “Over the past 10 years we have developed a strong relationship with David and the board, so when they approached us with their latest plans we could immediately see how it would have a positive effect on their long-term goals.The recent expansion of Bluegrass Computer Services follows a period of sustained lending in the area, with recent postcode data showing that we have provided over £600 million of support to SMEs in Exeter.”