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Map: Exeter's noisiest neighbourhoods

By Exeter Express and Echo  |  Posted: September 19, 2013

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THE noisiest neighbourhoods in Exeter have been revealed today after new figures were released to the Echo.

The data, released under the Freedom of Information Act, reveals a total of 1,602 noise complaints have been made to Exeter City Council since the beginning of 2012.

But despite the high number of complaints the authority has only served 10 noise abatement notices, a legal document requiring the nuisance to stop immediately or within a specified time scale.

As well as revealing the noisiest neighbourhoods in the city, the data reported the most common noise complaint is caused by music.

Other complaints include fireworks, TVs, bells, dogs, other animals – and four complaints of a mysterious low frequency sound across Exeter.

According to the data, the noisiest neighbourhood in Exeter is St David's, which has many of the city’s pubs and clubs, with 227 complaints.

Of these, 116 were complaints relating to music, 22 involved alarms and 20 were ‘people noise’ complaints.

There were also seven complaints relating to machinery, four about televisions and three of vehicle noise.

Second on the list was Newtown, with 136 complaints.

These included: 63 complaints about music, 17 about people noise, 16 about parties, eight about alarms and six about barking dogs.

The ward with least complaints was Duryard, with just 22.

These included just eight complaints about music, three about alarms and two about barking dogs.

When it came to the area of Exeter with the noisiest pet dogs, Priory topped the list, with 18 complaints in 21 months.

The wards which saw the most complaints in relation to parties were Priory and St James.

Pinhoe had the most complaints about vehicle noise.

Barking dogs are a problem in the city. But there were also complains about “birds and other animals”.

The top five noise issues most complained about to the city council are:

Music – by far and away the biggest cause of complaints.

People noise – shouting, swearing and generally loud behaviour.

Parties – likely to include both of the above.

Barking dogs.

TV or radio turned up too loudly.

Other things complained about include: bells, DIY, fireworks, vehicle repairs, alarms and machinery.

The city council was unable to comment on why it has only issued 10 noise abatement notices in the period covered by the FOI.

But on its website the authority’s policy for dealing with a Statutory Noise Nuisance states: “Under the Environmental Protection Act 1990 it is an offence to cause a noise nuisance.

“A nuisance is an act that causes unreasonable disturbance to the use and enjoyment of your property, for example loud music or a dog barking.

“The council has to act within the constraints of the law and can only take legal action where the law applies and where satisfactory evidence of a statutory noise nuisance exists.”

If you’ve been affected by noise issues in Exeter and have complained to the city council, let us know your story. Call the newsdesk on 01392 42239.

See a map of noise complaints by ward since January 2012 below:

When it came to the area of Exeter with the noisiest pet dogs, Priory topped the list with 18 complaints in 21 months.

The wards which saw the most complaints in relation to parties were Priory and St James.

Pinhoe had the most noise complaints because of vehicle noise.

See the full data below, including complaints and the council’s response by ward.

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