Login Register

No extra pay for Christmas Day workers at Exeter care homes

By This is Devon  |  Posted: November 20, 2010

Comments (0)

THE owner of eight city care homes is refusing to pay staff extra for working on Christmas Day and Boxing Day – because it said it cannot recognise one religious festival over others.

Guinness Care and Support said it had an "ethical belief in equality" which meant it did not favour Christmas over other religious celebrations and cannot pay staff extra for working them.

It said it only paid bonuses for bank holidays, which rules out Christmas Day and Boxing Day this year because they fall at the weekend.

Scores of care workers who provide 24-hour care for elderly people were told of the pay arrangements during meetings this week.

One member of staff, who asked not to be named, said they were stunned by the announcement: "We have learnt that senior head office management have decided that all staff who work on Christmas Day and Boxing Day will be paid standard flat rate wages with no bonuses whatsoever.

"The management themselves are on two weeks' annual leave. It has come as a shock and left us all stunned."

The worker added: "Due to the nature of the work we expect to work festive times and give up our own time with our families knowing we are giving time, care and support to those who are unfortunate enough to need to live in care homes.

"But for the management to deem that we do not deserve some sort of bonus – like the majority of other employees at this time of year – is not a reflection of their mantra of care and support in the community. It obviously excludes their own staff."

Mick Green, senior human resources manager for Guinness Care and Support, said he appreciated the hard work of staff who will keep the homes running throughout the festive period.

But he said: "We would like to make our position on pay clear – we have a strong ethical belief in equality and diversity and are unable to recognise one religious festival over others.

"Our policy is not to pay extra when staff work during a religious festival."

Mr Green said there was a statutory responsibility to recognise bank holidays, and people working on Monday, December 27 and Tuesday, December 28, would receive extra pay as outlined in their contracts.

He added: "We were concerned to hear that the Echo had been contacted by a member of staff to express their dissatisfaction at Guinness Care and Support's working and pay arrangements in our care homes over the Christmas period.

"We would like to stress that many of our office-based staff will also be working over the Christmas period in order to support staff in our homes during this busy time.

"It is not the case that our offices will close for two weeks over Christmas."

Exeter Labour MP Ben Bradshaw said he would be contacting Guinness Care and Support for a more comprehensive explanation of its position. He said: "I am surprised at their stance. We are still an overwhelmingly Christian society and Christmas is a religious festival and a public holiday. Other religious festivals are not public holidays and I do not think Guinness is comparing like with like.

"Christmas Day is the one day that people want to be with their loved ones and if they have to work on that day they should be paid accordingly."

Hugo Swire, Conservative MP for East Devon, said: "I can give you my reaction in one word – bonkers."

Sarah Austin, an employment expert at Exeter's Foot Anstey solicitors, said: "Unless there is a contractual provision to the contrary, employers aren't actually obliged to pay more than the standard rate of pay to employees who work on Christmas Day or Boxing Day.

"But they will sometimes exercise their discretion to do so in the interests of maintaining good relations with their employees."

Guinness Care and Support runs more than 20 residential homes across Devon looking after hundreds of elderly people.

In Exeter it owns Barnfield House in Alphington, Churchill House in Denmark Road, Colleton Lodge in Colleton Crescent, Salutary Mount in Fore Street, Heavitree, Fair Bungalows, Cowick Lane, Franklyn Drive, St Thomas, Jack Simpson House in North Street, Heavitree and Longcombe in Ludwell Lane.

Read more from Exeter Express and Echo

Do you have something to say? Leave your comment here...

max 4000 characters
  • Profile image for This is Devon
    Jez, Exeter  |  November 22 2010, 6:44PM

    This so typical these days exploiting workers, workers now work bank holidays Saturdays and Sundays all at normal time this would be not acceptable not so long ago.ideally workers should tell them to stuff the job where the sun don't shine.

  • Profile image for This is Devon
    edward12010, Exeter  |  November 22 2010, 5:53PM

    I wonder how much Guinness have spent on advertisments this year,? I hear they are even using the radio to try to attract staff and are having an open day this weekend at St Stephens church . I expect it runs into thousands of pounds. The hourly rate is just above the minimum wage and the turnover of staff is hugh.I know this as I have friends who worked for them! Many other employers of services for the elderly or the learning disabled are paying extra for working the Saturday and Sunday as well as the the two Bank Holidays. Not that I am a fan of royalty but I see that the patron of Guinness is the Prince of Wales who will one day be the defender of the Christian Faith.!! Guinness should relook at their pay scales and take into account the amount they pay on advertisments, training and pay a living rate to their staff. The staff are committed to caring for the clients 24 hours a dayit is disgraceful that the management of Guinness do not respect and reward the staff in an appropriate manner.

  • Profile image for This is Devon
    mike e, exeter  |  November 22 2010, 9:10AM


  • Profile image for This is Devon
    margaret, exeter  |  November 22 2010, 3:14AM

    time to close down Guiness Care & Support as obviously they are not a caring organisation. What is this country coming to - we've always been paid double or time and a half when working bank holidays.

  • Profile image for This is Devon
    Rob, Polsloe - Exeter  |  November 21 2010, 5:55PM

    "Guinness Care and Support said it had an "ethical belief in equality" which meant it did not favour Christmas over other religious celebrations" - I guess there won't be any Christmas decorations or Christmas meals at any of their care homes then? or if there is they'd treat equally Ramadam, Passover, Diwali or Vesakha Puja?

  • Profile image for This is Devon
    Alice, in Wonderland  |  November 21 2010, 12:50PM

    Ian Stanley phd, Reading your comments I hope that English wasn't one of your chosen subjects!

  • Profile image for This is Devon
    Jacq, Exeter  |  November 21 2010, 6:28AM

    I myself am a Pagan but am disgusted with the Guinnes Trust! The ruling head of this country is Christian and therefore this is, FOR NOW, a Christian country. Tradition is that there has always been/ should always be extra pay for people who work on Christmas day. When I or my husband have worked on Christmas day or Boxing day we have enjoyed the benefits of the extra pay. It is not a Christian thing it is TRADITION. Penny pinching at its most disgusting!

  • Profile image for This is Devon
    chris, sidmouth  |  November 20 2010, 11:16PM

    I find it hard to believe that this organisation is using ethical reasons for their scrooge mentality at least tell the truth you just want more money for youselves,after all this is a christian country and that is why we have the heart to let all religious faiths to have a say,woe betide I say anything in thier countries, merry xmas while I still can

  • Profile image for This is Devon
    sweeney, devon  |  November 20 2010, 11:03PM

    Tight sods! Simple answer is for Guiness to pay BH rates for all religious holidays Christians or otherwise. Bet they would become less PC if that was the requirement.

  • Profile image for This is Devon
    Ian stanley Phd, Exeter  |  November 20 2010, 9:19PM

    I forgot to put this in my last comment, but what employment do David from Exeter do?